Full Time Opportunities

We are keen on talents and we take pride in discovering the right people and helping them unleash their full potential. By fostering a harmonious and vibrant workplace, motivating staff and developing their careers, we aim to build a unique team that will bring the Tai Kwun vision to life.

Applicants are welcome to send their career enquires to recruit@taikwun.hk (Human Resource Department of Tai Kwun).

Assistant Accountant (Temporary Position for one year)

Job duties

Reporting to the Finance Services Manager, you would

  • Manage all tasks related to receivables such as billing, receipts and revenue recognition, including accounts receivables reconciliation and receivables ageing analysis.
  • Work closely with management and Leasing & Commercial department in the recovery of outstanding receivables, including ad hoc preparation of special repayment plan.
  • Report to management on billing and receivables status from time to time.
  • Handle enquiries and correspondences from external tenants and venue hirers.
  • Support Petty cash handling for Operations Team in cash sales and related control over cash custody by performing regular reconciliation and cash count.
  • Support the Finance team in ad-hoc projects, including but not limited to fixed assets record and physical maintenance, Finance-related policies and procedures set-up and implementation, and as and when required.
  • Assist in other ad hoc administrative and clerical duties as requested, such as checking of staff reimbursements.

Requirements

You should have/be

  • Degree or Higher Diploma in Accounting, Business or related discipline with at least 3-5 years’ relevant experience
  • Experience in credit control in billing and rental collection; legal knowledge on delinquent accounts related to landlord and tenants will be an added advantage
  • Good analytical and negotiation skills as well as good command of both spoken and written English and Chinese
  • Independent, detail-minded and accurate
  • Fast-learner and responsible
  • A good team player who possesses positive attitude toward work
  • Hands-on knowledge on MS office (Excel , PPT and WORD)

Development Manager

Reporting to the Head of Development, you will

  • Identify and pursue new business opportunities in areas of service offerings, membership, sponsorship and philanthropy for Tai Kwun, complying with the company’s mission and core values
  • Create philanthropic prospects pipeline, conduct due diligence research and deliver research products that will help key stakeholders engage, solicit and steward donors. Map networks and segment pipelines based on offerings with executable recommendations. Work with colleagues in Marketing to develop complementary marketing plan appropriate for sponsors and donors
  • Project manage cultivation events and campaigns for target audience; working with both internal and external stakeholders to ensure successful delivery. Work with colleagues in Marketing to ensure pre-event promotion and post event follow-ups meet (exceed) sponsor and donor expectations
  • Monitor global and regional trends and developments in art and heritage philanthropy to secure and facilitate the sharing of best practice
  • Write compelling cases for support and other donor communications which can be readily distributed and adapted for corporate engagement and individual philanthropists alike
  • Include a full package of materials needed but not limited to elevator speeches, Q&A materials, and other materials suitable for solicitation of prospects
  • Manage daily operations including budgeting, training, contract negotiation, issuance and administration

You should have

  • Degree in Social Sciences, Arts & Humanities, Business Administration or related field
  • 8 years of relevant professional work experience with at least 5 years in fundraising or related discipline (ideally major gifts fundraising, CSR)
  • Knowledge of the principles and practice of corporate and individuals fundraising, with an understanding of international development in Arts and Heritage philanthropy
  • Knowledge and experience of working in Hong Kong with HNWIs (esp. in the arts sector) and the Greater China region is highly desirable
  • Knowledge of corporate social responsibility theory and practice, social and innovative financing and experience of working in international organizations, are additional assets
  • Fluency in spoken English and Cantonese is required, Putonghua is an asset
  • Excellent written skills in both English and Chinese

Assistant Marketing Manager - Digital

Reporting to the Senior Marketing Manager - Branding, you will

  • Manage the system development of all digital marketing platforms and CRM database, oversee the operation and content management of the day-to-day digital platforms
  • Execute digital marketing strategies and plans including content marketing, SEO/SEM, app and website management, EDM, etc., to optimize business and branding growth
  • Design and convey the brand digital experience that ties in to Tai Kwun’s overall branding direction
  • Assist to develop and maintain a holistic and integrated offline and online experience enhancing the overall visitor experience at Tai Kwun
  • Conduct analysis on digital performance and business trends on regular basis, initiate and develop enhancement strategies to improve digital presence
  • Establish good working relationship with agencies, monitor the quality of their production and ensure the output will deliver the best result for the company’s marketing strategies
  • Assist the Manager in budget planning, managing digital marketing expenditures, forecasting and inventory management
  • Have a creative mindset to new ideas on developing new and innovative digital ideas and technologies to enhance on digital footprints and experience for all visitors

You should have/be

  • Degree in Marketing, IT or any relevant disciplines
  • At least 8 years of relevant experience in digital/ eCommerce marketing, plus supervisory experience
  • Hands-on experience in Content Management Systems, eDM, SEM/SEO and Google Analytics.  
  • Basic HTML/ JavaScript knowledge is a plus
  • Experienced in project management with excellent communication, presentation and negotiation skills
  • Excellent command of English and Chinese
  • Keen interest in heritage/ arts/culture

Senior Marketing Officer (Temporary Position for one year)

Reporting to the Assistant Marketing Manager, you would

  • Assist in planning and execution of marketing activities of performing arts programmes
  • Carry out all-rounded marketing plans including advertising, digital marketing, PR, direct marketing
  • Communicate with internal and external teams including designers, editors, agencies, media
  • Connect with the industry to explore and execute marketing opportunities
  • Carry out regular website updates and administrative support to the team

You should have/be

  • Degree in Marketing, Communications, Journalism or related disciplines
  • 5 years of marketing experience, particularly in the field of performing arts
  • Solid experience and knowledge in ABL, digital and direct marketing promotion           
  • Previous experience in PR is an advantage
  • Creative and enthusiastic in promoting arts
  • Great organizational, planning, prioritizing and project management skills
  • Good command of English and Chinese, good at proposal writing
  • Willing to work on holidays

Marketing & Communications - Transmedia Content Creator (one-year contract)

The Job
Working in our Marketing & Communications Department, you will:

  • Assist the production and adaptation of creative work to be showcased, communicated, and consumed via different platforms
  • Enhance accessibility and social inclusion by broadening access to creative work by a wide spectrum of audiences and facilitating cross-pollination of knowledge and ideas that transcends human boundaries
  • Work closely with marketing team and designers on content creation for marketing use in social media, website, media publicity and advertising for brand and programme marketing.   Content format is ranged from digital video, photography, podcast and other new digital format. 
  • Collaborate with external partners in video making, editing, post production and photography, simple animation or gif    
  • Create proper storyline to arouse interest and call to action in content development with marketing team 
  • Work with designers and web master to ensure creative and quality is on branding, and comparable to web experience for digital marketing 

About You

You should have/be:

  • Coordinating skills and creative thinking skills
  • Knowledge related to communications and media, and design
  • Conscientious, detail-oriented, flexible

Senior Officer – Market Development

Reporting to the Head of Leasing and Commercial, you will:

  • Assist in the formulation of retail strategies for long-term and sustainable business growth
  • Implement customer acquisition initiatives for leasing and venue hire, and develop rapport with corporate and institutional clients
  • Manage the implementation of venue hire events, from inquiries handling to events coordination
  • Plan and execute retail offering enhancement campaigns and thematic initiatives, including but not limiting to tenant collaboration
  • Develop marketing materials for direct pitching
  • Monitor retail market development and conduct industry analyses for progressive sophistication of tenant-mix and trade varieties
  • Handle other business projects and ad hoc duties of Leasing and Commercial Department as assigned from time to time

You should have/be:

  • Degree in Real Estate, Business Administration, Marketing or related disciplines
  • At least 5 years of relevant experience, preferably in real estate leasing and / or marketing
  • Track record in new business initiatives development is an added advantage
  • Proficient in MS Excel and PowerPoint
  • Strong business acumen with good planning and organizational skills
  • Creative, think out of the box, and with a “can-do” attitude
  • Able to work independently and under pressure

Transmedia Content Creator (one-year traineeship contract)

The Job
Working in our Programme / Event Production team, you will:

  • Work closely with Production Managers and Chief Technicians assisting the production and adaptation of creative work to be showcased, communicated, and consumed via different platforms
  • Design and produce creative content as appropriate to be delivered through multiple channels (live, streamed, on-line, videography, etc.)
  • Research on local and international media trends and propose potential ideas to transform artistic work into transmedia content for multiple platforms
  • Provide hands on work to deliver an end-to-end service that start with an idea, planning the project work and technical skills to make idea become real show, event or e-content
  • Support Planner by preparing and consolidating departmental records that are needed for operations (e.g. timesheets, keys or equipment inventory issued, etc.)

About You

You should have/be:

  • Solid general knowledge related to communications and multi-media
  • Education related to design, movie making, event coordination 
  • Conscientious, detail-oriented, flexible proactive attitude and work skills
  • Proficiency in MS Office (Mail, Excel, Word, PowerPoint)
  • Some proficiency in computerized video editing applications and procedures, such as Adobe Premiere or Final Cut. 
  • Knowledge of professional audio and/or video editing and post-production procedures, techniques, and standards
  • Coordinating skills, creative thinking skills, problem solving skills

Assistant Manager – Facilities Service

The Job

Reporting to Facilities Services Manager, you will:

  • Develop sound solutions to FM issues and produce convincing proposals to achieve stakeholder buy-in. Coordinate with revelant parties to excute the proposal.
  • Implement a comprehensive Document Control programme to ensure all team records (including procedures, processes, control systems) are complete and updated in a timely manner.  Monitor data quality of the computerised maintenance management system to ensure all site works are tracked correctly
  • Monitor service delivery performance in-line with firmwide service level agreement.  Work with Facilities Management Team stream managers proactively to raise service standards up to / above user expectations
  • Deliver excellent customer service in site events, activities and facility operations by way of mobilising the correct resources within the Facilities Management Team, other departments and external parties
  • Assume the role of “FM Operation in-charge” to oversee site activities on rostered day.  Manage incident escalation and liaise with key operation team members to resume service/operation promptly
  • Facilitate delivery of a high standard of FM services to all users
  • Provide central administration support to the team

About You

You should have/be:

  • Degree in Business Administration / Property Management / Facilities Management or equivalent
  • 8 years’ experience, including 3 years at supervisory level, in property / facilities management is preferred, especially in art and cultural facilities, or facilities for public use
  • Reliable, enthusiastic, a good team player who can also work well independently
  • Self-motivated, well-organized, and attention to details
  • Good problem solving, interpersonal and coordination skills
  • Excellent command of Chinese and English, both spoken and written
  • Proficient in MS Office, working knowledge of MS SharePoint and computerised maintenance management systems  
  • Candidates with lesser experience will be considered as Senior Facilities Officer

Technician (Electrical & Electronic)

Sorry, this entry is only available in Chinese.

Technician

Sorry, this entry is only available in Chinese.


Part Time Opportunities

We are keen on talents and we take pride in discovering the right people and helping them unleash their full potential. By fostering a harmonious and vibrant workplace, motivating staff and developing their careers, we aim to build a unique team that will bring the Tai Kwun vision to life.

Applicants are welcome to send their career enquires to recruit@taikwun.hk (Human Resource Department of Tai Kwun).

Part Time Technician (for events/stage production)

The Job
You will:

  • Operate the equipment for the events including audio/lighting console, speaker, stage lighting system, marley, projector, filming equipment, etc. properly and in a safe manner 
  • Keep and maintain all equipment in good conditions
  • Provide professional technical support to the Programming Teams

About You
You should have/be:

  • 1 year’s relevant experience in Stage Management/ Audio/Lighting/Video/Effects in entertainment related industry
  • Familiar with event operations or stage production
  • Able to perform cabling and equipment patching
  • Fresh graduate from APA or technical institute will also be considered

Visitor Experience Team (Part-time)

Tai Kwun, Hong Kong’s centre for heritage and arts, is currently building a visitor experience team to offer a unique package of heritage and arts experience at the restored Central Police Station compound in Hong Kong.

Each team member will have a chance to take on multiple part-time roles in providing visitor services and assisting in site-wide heritage and arts programmes.  The part-time roles include:


Customer Service Associate
The Job

  • Provides a full range of guest services for visitors to Tai Kwun
  • Proactively provides any assistance to visitors and responds to the queries
  • Performs cash handling duty at certain service locations
  • Professionally handles any contingency for visitors and provides immediate assistance

Heritage Programmes Helper
The Job

  • Helps visitors understand the exhibition/programming content and the story flow
  • Conducts guided tours for thematic programmes
  • Assists in heritage events, including programme openings, workshops, talks, etc. Maintains a smooth visitor flow in the exhibition/activity area
  • Provides visitors a historic overview of the site's history if they are keen to learn.  Helps visitors identify appropriate resources for them to explore the site's heritage offerings
  • Engage individual visitors and families on impromptu tours or conversations

Gallery Guide
The Job

  • Serves as a host of the galleries to welcoming visitors and providing prompt feedback to their queries
  • Serves as an interpreter and tour guide of the contemporary art exhibitions for visitors, including school-age and adult groups
  • Maintains a smooth visitor flow in the art galleries and helps assume the safety of artworks and of visitors
  • Assists in the galleries' events, including Family Day activities, school workshops and other events

Event Helper
The Job

  • Assists in venue set up and coordinates with other parties in the logistical arrangements
  • Assists in on-site operations, including ticketing, greeting visitors, escorting visitors and ushering visitors
  • Maintains a smooth visitor flow in the venue
  • Provides any support to the production team during the events

Being a member of our Visitor Experience Team, you should have/be:

  • Good command of Chinese & English; knowledge of other languages will be an asset
  • Ready to serve as a host of Tai Kwun and handle any visitor inquiries
  • Looking for opportunities to play multiple roles within the Visitor Experience Team
  • Willing to work shifts, including on weekends and holidays
  • Willing to work in any location within Tai Kwun including indoor and outdoor locations
  • Enthusiastic, passionate, outgoing, cheerful, friendly, courteous, helpful and sensitive to visitors’ needs
  • Strong on-the-spot problem-solving skills

Part time Associate (For Saturday, Sunday & Public Holiday)

Customer Service Associate
The Job

  • Provides a full range of guest services for visitors to Tai Kwun & interact with them
  • Proactively provides any assistance to visitors, responds to the queries and conducts exit survey
  • Professionally handles any contingency for visitors and provides immediate assistance
  • Professionally handles crowd control or access management when crowd control or access management plan is in place

Heritage Programmes Helper
The Job

  • Helps visitors understand the exhibition/programming content and the story flow
  • Conducts guided tours for thematic programmes
  • Assists in heritage events, including programme openings, workshops, talks, etc. Maintains a smooth visitor flow in the exhibition/activity area
  • Provides visitors a historic overview of the site's history if they are keen to learn.  Helps visitors identify appropriate resources for them to explore the site's heritage offerings
  • Engages individual visitors and families on impromptu tours or conversations

Gallery Guide
The Job

  • Serves as a host of the galleries to welcoming visitors and providing prompt feedback to their queries
  • Serves as an interpreter and tour guide of the contemporary art exhibitions for visitors, including school-age and adult groups
  • Maintains a smooth visitor flow in the art galleries and helps assume the safety of artworks and of visitors
  • Assists in the galleries' events, including Family Day activities, school workshops and other events

Event Helper
The Job

  • Assists in venue set up and coordinates with other parties in the logistical arrangements
  • Assists in on-site operations, including ticketing, greeting visitors, escorting visitors and ushering visitors
  • Maintains a smooth visitor flow in the venue
  • Provides any support to the production team during the events
  • Responds to any emergency situations according to supervisor’s instructions or emergency response plan. 

 

You should have/be:

  • Good command of Chinese & English; knowledge of other languages will be an asset
  • Ready to serve as a host of Tai Kwun and handle any visitor inquiries
  • Looking for opportunities to play multiple roles within the Visitor Experience Team
  • Willing to work shifts on weekends and holidays
  • Willing to work in any location within Tai Kwun including indoor and outdoor locations
  • Enthusiastic, passionate, outgoing, cheerful, friendly, courteous, helpful and sensitive to visitors’ needs
  • Strong on-the-spot problem-solving skills