Working at Tai Kwun

We are keen on talents and we take pride in discovering the right people and helping them unleash their full potential. By fostering a harmonious and vibrant workplace, motivating staff and developing their careers, we aim to build a unique team that will bring the Tai Kwun vision to life.

Applicants are welcome to send their career enquires to (Human Resource Department of Tai Kwun).

Visitor Experience Team (Part-Time)

Operations Department

Tai Kwun, Hong Kong’s centre for heritage and arts, is currently building a visitor experience team to offer a unique package of heritage and arts experience at the revitalised Central Police Station compound in Hong Kong.

Each part-time team member may rotate to different part-time roles in providing visitor services and assisting in site-wide heritage and arts programmes.

We are looking for applicants with these attributes to join our Visitor Experience Team

  • Enthusiastic and passionate
  • Outgoing and cheerful
  • Helpful and sensitive to visitors’ needs
  • Friendly and courteous
  • Strong on-the-spot problem-solving skills

About the Applicant

  • Good command of Chinese & English; knowledge of other languages will be an asset
  • Ready to serve as a host of Tai Kwun and handle any visitor inquiries
  • Looking for opportunities to play multiple roles within the Visitor Experience Team
  • Willing to work shifts, including on weekends and holidays
  • Willing to work in any location within Tai Kwun including indoor and outdoor locations

Application Method

Email us your name, contact number and CV to

Multiple Roles of Tai Kwun Visitor Experience Team 
Customer Service Associate

  • Provides a full range of guest services for visitors to Tai Kwun
  • Proactively provides any assistance to visitors and responds to queries
  • Performs cash handling duty at certain service locations
  • Professionally handles any contingency for visitors and provides immediate assistance

Heritage Programmes Helper

  • Helps visitors understand the exhibition/programming content and the story flow
  • Conducts guided tours for thematic programmes
  • Assists in heritage events, including programme openings, workshops, talks, etc. Maintains a smooth visitor flow in the exhibition/activity area
  • Provides visitors with a historic overview of the site’s history if they are keen to learn. Helps visitors identify appropriate resources for them to explore the site’s heritage offerings
  • Engages individual visitors and families on impromptu tours or conversations

Gallery Guide

  • Serves as a host of the art galleries in welcoming visitors and providing prompt feedback to their queries
  • Serves as an interpreter and tour guide of the contemporary art exhibitions for visitors, including school-age and adult groups
  • Maintains a smooth visitor flow in the art galleries and helps assume the safety of artworks and of visitors
  • Assists in the galleries’ events, including Family Day activities, school workshops and other events

Event Helper

  • Assists in venue set up and coordinates with other parties in logistical arrangements
  • Assists in on-site operations, including ticketing, greeting visitors, escorting visitors and ushering visitors
  • Maintains a smooth visitor flow in the venue
  • Provides any support to the production team during events

Visitor Experience Associate (Part-time)

Operations Department

This is a part-time position.  You will be working 3 days a week, 9 hours per day.  

The Job:

  • As the knowledgeable host of Tai Kwun, you will 
  • Maintain a smooth visitor flow at entrance gates
  • Support daily operations at key customer-facing services locations including concierge service at Visitor Centre and Art Gallery reception, sales service at Tai Kwun store, ticketing service at Box Office
  • Handle telephone and email enquiries and resolve contingency in a professional manner 
  • Proactively provide any necessary or immediate assistance to visitors and address their needs
  • Assist in enforcing service pledges, procedures, policies, guidelines and/or standards 
  • Handle day-to-day uniform administration including the centralized distribution/collection system, laundry logistics and locker administration, etc. 
  • Assist in on-site event support, including greeting, escorting and ushering visitors

You should be/have 

  • Good command in Chinese and English, knowledge in Mandarin will be an advantage
  • Strong on-the-spot problem solving skill, helpful and sensitive to visitors’ needs
  • Presentable, sincere and excellent interpersonal skills
  • Enthusiastic and passionate about Service, Contemporary Arts and Heritage
  • Outgoing, friendly and courteous
  • Able to work on duty roster during weekends, statutory and general holidays
  • Willing to work at outdoor area

Part Time Technician (for events/stage production)

Operations Department

The Job
You will:

  • Operate the equipment for the events including audio/lighting console, speaker, stage lighting system, marley, projector, filming equipment, etc. properly and in a safe manner 
  • Keep and maintain all equipment in good conditions
  • Provide professional technical support to the Programming Teams

About You
You should have/be:

  • 1 year’s relevant experience in Stage Management/ Audio/Lighting/Video/Effects in entertainment related industry.
  • Familiar with event operations or stage production
  • Able to perform cabling and equipment patching
  • Fresh graduate from APA or technical institute will also be considered