Career


Working at Tai Kwun

We are keen on talents and we take pride in discovering the right people and helping them unleash their full potential. By fostering a harmonious and vibrant workplace, motivating staff and developing their careers, we aim to build a unique team that will bring the Tai Kwun vision to life.

Applicants are welcome to send their career enquires to recruit@taikwun.hk (Human Resource Department of Tai Kwun).


Visitor Experience Associates

Operations

The Job:

As a knowledgeable host of Tai Kwun, you will

  • Provide highest standard of service to visitors and any other assistance deemed necessary
  • Interact with visitors at designated locations and ensure the best visitors experience is provided
  • Support sales service at Tai Kwun Store.  Handle cash and manage the inventory of merchandise items
  • Support the smooth operations of entrance gates.   Meet and greet visitors as Gate Ambassador and Tai Kwun’s first point of contact
  • Support ticketing service at Box Office and assist in various events/programmes
  • Enforce service pledges, procedures, policies, guidelines and standards. Provide necessary or immediate assistance proactively to visitors and address their needs
  • Handle telephone, email enquiries and contingency duties in a professional manner
  • Assist in the reception of Visitor Centre and Art Gallery and support guided tours at Art Gallery and Heritage Storytelling / Exhibition Space
  • Other duties as assigned by superior/ team head

You should have/be:

  • Good command in Chinese and English. Proficient in other languages will be an advantage
  • Strong on-the-spot problem solving skills
  • Customer-oriented, and with good interpersonal and presentation skills
  • Outgoing, friendly and courteous
  • Willing to work according to the internal rotation plan and prepared to work in outdoor areas
  • Able to work on shift and perform duty during weekends and public holidays

Audio Visual Technician

Facilities Management Department

The Job

You will:

  • Carry out the routine audio-visual system maintenance services including but not limited to stage lighting, Live and Film sound, digital and 35mm film projector and other stage equipment and maintain all AV facilities in good condition.
  • Provide prompt troubleshooting and technical support to event teams
  • Assist in handling event activities and inventory control

About You

You should have/be:

  • Certificate in Electronic Engineering / Audio Visual Technology or equivalent
  • 3 years’ relevant experience in Audio Visual System.  Exposure in auditorium and Cinema is an advantage
  • Hard working, willing to learn and positive attitude
  • Excellent problem solving, interpersonal and coordination skills
  • Able to communicate in both Cantonese and English
  • 9 hours work on shift and 6-day work from Monday to Sunday

Procurement Services Manager

Corporate Services Department

Reporting to the Head of Corporate Services, you will

  • Review and update procurement processes, policies and procedures. Ensure operational procurement support is provided timely in the best interest of the company 
  • Partner with internal stakeholders in developing effective procurement strategies for the planning and implementation of all purchasing and contracting activities
  • Provide guidance to internal stakeholders on procurement principles, policies and processes. Ensure compliance with procurement policies and processes
  • Negotiate pricing and contract terms with external suppliers to achieve best value, quality and delivery schedule for the organization. Ensure proper approval is sought and adequate documentation and records are maintained on all purchases, including legal review, if required
  • Monitor and ensure external suppliers comply with the obligations and service level agreements
  • Develop and manage external suppliers according to business needs and maintain day-to-day supplier relationships.   Act as the lead point of contact for commercial discussion and issue resolution

 

You should have/be

  • Degree in Purchasing or Supplies Management discipline
  • At least 10 years' experience in procurement, buying or project management. Prior exposure with public or cultural sector would be advantageous
  • Analytical mind with strong business acumen and good in change management, problem solving and customer orientation
  • An independent thinker, with strong planning and implementation skills and ability to drive change, manage and engage a diverse group of stakeholders
  • Details-oriented, committed, and able to work under tight deadlines with proven track record in driving compliance through efficient process
  • Excellent communication skills. Good command of written and spoken English and Chinese
  • Passion or interest in Heritage, Contemporary Arts and/or Performing Arts. Positive attitude with passion in the Tai Kwun project is essential

Assistant Production Manager / Production Manager (Audio Solutions)

Operations Department

You will

  • Serve as the primary contact for event organizers and hirers providing guidance to ensure the best possible performance needs are met and proper engagement and technical management of hirers. Liaise directly with hirers, artists or authorities as needed
  • Assist event organizers in delivery of comprehensive event workplan including space requirement, accessibility, timeline, production schedule, delivery and related technical requirements. Review production scripts, cue management, direct control of show elements or other issues as required
  • Lead a team of staff in event planning and managing set-up, rehearsal, event production and final dismantling. Oversee the integration and coordination of all show elements including artists, technicians, costume, cosmetology, materials and equipment for the performances
  • Develop event risk assessment and mitigation plans relating to environmental protection, health and safety, etc.
  • Lead venue site inspection and provide professional advice to hirers. Provide show performance assistance or intervention as required
  • Manage post-event works including general review, technical analysis, monitoring reports, recommendations and/or paperwork necessary for cost allocation and billing. Recommend equipment and means to improve production quality, standardize services, simplify the delivery of production services

You should have/be

  • Degree in Performing Arts, Technical Theatre or related discipline
  • A minimum 8 years’ relevant functional-technical experience in similar sized organization, with significant management experience
  • Solid knowledge of event operation and production techniques and specific hands on experience with sound, microphone, speaker and noise measuring systems
  • Live sound production experience, capability to specify systems, negotiate contracts and work with supply chain to deliver solutions
  • Varied technical production and team experience including different type, scale, repertoire, tour or seasonal production, design, set-up, execution and analysis of delivery standards and craft presentations
  • Willing to work irregular hours including overnight, and on public holidays 

Chief Technician (Programme/Event Production - Planner)

Operations

You will

  • Prepare and track production records such as timesheets, equipment rental, notices, etc. with Ungerboeck for operations and billing.  Maintain the production aspects of Ungerboeck reservation system.  Provide technical coordination and documentation related to cost allocation.  
  • Prepare the production services calendar and required documentation such as neighbourhood notices and event technical riders reducing operations complexity/risks
  • Provide technical support and guide hirers upon receiving their technical requirement and guarantee the best possible performance within venue constraints. Work closely with Production Managers, event owners and hirers to provide guidance and coordinate activities 
  • Consolidate duty roster for all technical staff.  Maintain staff rostering data with Workforce Management System
  • Work on-site closely with hirers to supervise the artists and crews (or vendors) ensuring the smooth delivery of performances as well as setting up and dismantling oversight. Coordinate “Permit to Work” for Hirers
  • Manage keyholding and equipment inventory as central production control

 

You should have/be

  • Higher Diploma or above, with solid general knowledge of event operation and production techniques
  • A minimum of 5 years’ relevant experience in similar size department or organization, with significant exposure in event planning and programme delivery oversight
  • Experience with Ungerboeck is preferred and other workforce or event planning software desirable
  • Proficient in MS Office (Mail, Excel, Word, PowerPoint, Project)
  • Excellent problem solving, interpersonal and organizational skills
  • Good communication skills.  Proficient in Cantonese, English and Putonghua
  • Willing to work irregular hours including overnight, and on public holidays  ​​​​​​​

Chief Technician (Programme/Event Production – Stage)

Operations

You will

  • Work closely with Production Managers and Hirers to provide guidance for event/performance quality and guarantee excellent visitor experience. Provide technical support and guide hirers upon receiving their technical requirement. Work on-site closely with hirers to supervise the artist and crews or vendors to ensure the smooth delivery of performances as well as setting up and dismantling oversight
  • Supervise technicians and/or contractors while on-site ensuring performance quality, procedures conformity, environmental protection compliance and proper use/condition of Tai Kwun equipment and/or facilities. Manage, assess the condition and maintain stage equipment inventory
  • Supervise or directly operate sound, lighting, video and other effects during setup, rehearsal and performances
  • Provide technical risk assessment related to performance requirements and monitor safety matters during daily operation
  • Attend production meetings and other meetings as required
  • Prepare duty roster for technical staff and “permit to work” for Hirer’s teams. Prepare and consolidate departmental records that are needed for operations or billing
  • Manage/coordinate with Facility Management Department on the use of stage lift, hoists, etc.

 

You should have/be

  • Higher Diploma or above in technical performing arts or related discipline
  • At least 5 years’ relevant experience in similar size department or organization
  • Solid general knowledge of event operation and production techniques and specific hands on experience with lighting, audio, video and stage set-up systems
  • Proficient in MS Office (Mail, Excel, Word, PowerPoint), preferably with a knowledge in AutoCAD or other drawing platform
  • Proven problem solving, interpersonal and organizational skills.
  • Excellent communication skills.  Good in Cantonese, English and Putonghua
  • Willing to work non-official hours including overnight, and on public holidays

Business Development Officer

Marketing and Communications

Reporting to the Business Development Manager, you will

  • Assist in identifying and pursuing new business opportunities in areas of service offerings, membership, sponsorship and philanthropy for Tai Kwun, complying with the Company’s mission and core values
  • Assist in searching information for sponsorship programmes, including cold call to acquire potential business opportunities
  • Assist in executing promotional plans for the newly launched campaigns to ensure smooth operation
  • Handle daily operations and logistics of company programmes including corporate guided tour, commercial video/shooting and arrange venue booking for wedding photography, etc.
  • Handle general enquiries, business correspondence and provide administrative support

 

       You should have/be

  • Degree in Marketing, Business Studies or other related discipline
  • Minimum 2 years’ relevant experience in business development or sales field
  • Excellent command of written and spoken English and Chinese. Fluent in Putonghua is an advantage
  • Good organization and multitasking skills. Able to work under pressure
  • Proficient in MS office such as Outlook, Words, MS Excel and PowerPoint
  • Willing to work irregular hours including weekends and on public holidays 

Assistant Accountant – Accounts Payable

Corporate Services Department

You will

  • Perform general accounting duties including data entry, payment preparation and accounts payable settlement
  • Liaise with vendors and/or relevant departments regarding payment and expense claims
  • Assist in the preparation of monthly financial reports, such as payment and cash flows report
  • Handle any finance related ad-hoc tasks to be assigned from time to time

You should have/be

  • Degree or Higher Diploma in Accounting, Business or related discipline with at least 3-5 years’ relevant experience
  • Good experience in handling vendor payments
  • Good analytical and negotiation skills as well as good command of both spoken and written English and Chinese
  • Independent, detail-minded and accurate
  • Fast-learner and responsible
  • A good team player who possesses positive attitude toward work

Technician

Facilities Management

Sorry, this entry is only available in Chinese.