Career


Working at Tai Kwun

We are keen on talents and we take pride in discovering the right people and helping them unleash their full potential. By fostering a harmonious and vibrant workplace, motivating staff and developing their careers, we aim to build a unique team that will bring the Tai Kwun vision to life.

Applicants are welcome to send their career enquires to recruit@taikwun.hk (Human Resource Department of Tai Kwun).


Visitor Experience Associates

Operations

The Job:

As a knowledgeable host of Tai Kwun, you will

  • Provide highest standard of service to visitors and any other assistance deemed necessary
  • Interact with visitors at designated locations and ensure the best visitors experience is provided
  • Support sales service at Tai Kwun Store.  Handle cash and manage the inventory of merchandise items
  • Support the smooth operations of entrance gates.   Meet and greet visitors as Gate Ambassador and Tai Kwun’s first point of contact
  • Support ticketing service at Box Office and assist in various events/programmes
  • Enforce service pledges, procedures, policies, guidelines and standards. Provide necessary or immediate assistance proactively to visitors and address their needs
  • Handle telephone, email enquiries and contingency duties in a professional manner
  • Assist in the reception of Visitor Centre and Art Gallery and support guided tours at Art Gallery and Heritage Storytelling / Exhibition Space
  • Other duties as assigned by superior/ team head

You should have/be:

  • Good command in Chinese and English. Proficient in other languages will be an advantage
  • Strong on-the-spot problem solving skills
  • Customer-oriented, and with good interpersonal and presentation skills
  • Outgoing, friendly and courteous
  • Willing to work according to the internal rotation plan and prepared to work in outdoor areas
  • Able to work on shift and perform duty during weekends and public holidays

Operations Support Officer

Operations Department

You will

  • Support the overall site operations and events production by providing administrative and clerical support to the Operations Department
  • Assist in managing part time staff including administering their time sheet records, preparing part time staff man-hour summary and analysis for management review and approval, monitoring their roster arrangements and following up any related staff issues
  • Collect data like number of visitors, number of enquiries, etc. and prepare the monthly operational report for management review
  • Develop, maintain and enhance effective record management and documentation system for easy retrieval within the Operations Department.  Update the records of operational details of daily events, activities and incidents
  • Negotiate and liaise with vendors, follow up the internal procurement process.  Prepare, check and administer the relevant documents/records for the required purchase
  • Support the department head and managers/assistant managers of Operations Department in arranging meetings, preparing meeting agenda, meeting notes and presentation materials

You should have/be:

  • Higher Diploma or above
  • At least 5 years’ relevant experience in sizeable organizations
  • Proficient in MS office such as MS Excel, Words and Chinese word processing and PowerPoint
  • Able to work under pressure with good time management
  • A motivated fast learner with positive attitude, detail-minded, independent and flexible

Programmes Officer

Heritage Department

The Job

Reporting to Assistant Manager (Programmes), you will:

  • assist in planning and delivering events and exhibitions related to the history and culture of Hong Kong, the compound’s history and the neighbourhood
  • deliver workshops and other complementary programmes related to the thematic exhibitions
  • handle logistics arrangements for exhibitions and programmes and provide on-site support to programmes
  • assist in preparation of all documentation related to the programmes
  • identify potential programme partners and serve as the liaison
  • work closely with other teams for the programme execution
  • perform general administrative duties and provide support to the Heritage Department

About You

You should have/be:

  • Degree preferably in Art Administration, Journalism, Social Sciences, Marketing or related discipline
  • 2-3 years of experience in planning and delivery of events, exhibitions, and seminars. Past experience in the art or cultural fields would be an advantage
  • self-motivated as a team player in a small but passionate and energetic team and be able to work at irregular hours
  • open-minded, flexible and sensible in dealing with different people with diversified backgrounds and cultures
  • good communication skills and be able to establish good relationship with different stakeholders. Proficient in written and spoken English and Chinese
  • passionate in local culture and heritage
  • candidates with less work experience may be considered as Assistant Heritage Programmes Officer

Chief Technician (1 year contract)

Operations Department

(1 year contract)

The Job
You will:

  • Supervise a team of technicians to provide professional technical support to the Programming teams/clients.
  • Monitor the quality of performance and ensure all the programmes are smoothly run and safe
  • Oversee the technical services provided to clients to ensure their requests are handled effectively
  • Liaise and coordinate with the Programming teams to ensure effective operation and event management

About You
You should have/be:

  • Advanced Diploma in Technical Arts such as Lighting, Sound Design, Technical Management or related disciplines
  • At least 5 years’ experience in Senior Technician or Stage Management position
  • Strong communication, organization and interpersonal skills
  • Good command in written and spoken English and Chinese, proficient Putonghua would be an advantage
  • Able to work on weekends and public holidays

Audio Visual Technician

Facilities Management Department

The Job

You will:

  • Carry out the routine audio-visual system maintenance services including but not limited to stage lighting, Live and Film sound, digital and 35mm film projector and other stage equipment and maintain all AV facilities in good condition.
  • Provide prompt troubleshooting and technical support to event teams
  • Assist in handling event activities and inventory control

About You

You should have/be:

  • Certificate in Electronic Engineering / Audio Visual Technology or equivalent
  • 3 years’ relevant experience in Audio Visual System.  Exposure in auditorium and Cinema is an advantage
  • Hard working, willing to learn and positive attitude
  • Excellent problem solving, interpersonal and coordination skills
  • Able to communicate in both Cantonese and English
  • 9 hours work on shift and 6-day work from Monday to Sunday

Art Exhibition Project Manager (One Year Contract)

Arts Department

Reporting to the Head of Arts, you will: 

  • Work closely with Exhibition Manager on the development and implementation of exhibitions including contracting, budgeting, design, installation, operation, dismantlement, logistics and resources planning
  • Oversee artwork loan agreements and arrange artwork transportations with artists and external organisations/individuals, and follow up any related issues effectively
  • Liaise with artists for all aspects of art commissions, including contracting, planning, production and communication
  • Supervise internal and external teams for installation and dismantlement of exhibitions
  • Manage internal workflow for procuring service providers and ensure works are delivered timely and the quality is to the entire satisfaction and best interest of Tai Kwun

 

You should have/be

  • Degree in Arts or related discipline
  • Minimum 7 years’ experience in the arts field, at least 5 years of which at a senior position, overseeing planning, production and logistics of exhibitions. Exposure in international art productions and logistics is preferred
  • Excellent knowledge in contemporary art and well versed in contemporary art infrastructure and art service network
  • Self-motivated and possess problem solving skill
  • Excellent communication skills, proficient in both spoken and written English and Chinese. Good Putonghua is preferred

Assistant Curator

Arts Department

The Job

Reporting to the Head of Arts, you will:

  • Work closely with Exhibition Manager and curators on the overall planning, development and implementation of contemporary art exhibitions
  • Work with artists on realising art commissions, including planning, production and communication
  • Liaise with museums, institutions, curators and artists throughout the production process of art programmes
  • Handle artwork loan agreements with artists, museums and collectors
  • Organise artwork transportation and logistics to ensure safe handling of artworks for the exhibitions and supervise art handlers’ work on site during installation and dismantlement of exhibitions
  • Maintain good relationship with artists, partners and service providers
  • Coordinate with other internal departments for opening events. Handle internal workflow for procuring service providers. Ensure works are delivered timely and the quality is to the entire satisfaction and best interest of Tai Kwun  

About You

You should have/be

  • Degree in arts/cultural studies or other relevant discipline
  • Minimum 4 years’ experience in art. Hands on experience in exhibition and artwork production, artwork loans and logistics, event management.  Previous exposure with cultural and art institutions is preferred
  • Genuine interest and good knowledge in contemporary art and visual culture
  • Self-motivated, passionate in working with artists, curators and researchers in developing complex art projects
  • Problem solving skill, creative, responsible and detail oriented
  • Excellent communication skills, proficient in both spoken and written English and Chinese.  Good Putonghua is preferred

Art Technician

Arts Department

You will

  • support and coordinate with Arts Department to ensure the safe and timely preparation of artworks for display, exhibition, transport and art installations
  • install and de-install artworks in galleries and storage areas.  Provide technical support relating to lighting, sound, video and staging, and general on-site support during exhibitions
  • pack/unpack, handle and store artworks and installation materials in designated areas.  Keep the warehouse clean and organized
  • conduct piece counting and condition checking of all artworks.  Troubleshoot, track and trace any missing items 
  • support the Registrar in the physical handling of artworks and report on their conditions.  Prepare the Damage Report if necessary
  • support the logistics of other functional areas as required

You should have/be

  • 4 years’ arts handling experience
  • knowledge in repairing audio/visual equipment, electrical including wiring and carpentry
  • experience in various art installation methods and knowledge of artwork framing
  • attentive to details and proactive with good organizational skills and time management ability
  • good spoken and written communication skills in English and Chinese

Deadline of application: 1 Feb 2019

 


Senior IT Infrastructure Analyst

Information & Communication Technology Department

You will:

  • Oversee the operations and maintenance of computing platforms, servers, networks and data centre
  • Maintain the ongoing reliability, performance and support of the infrastructure, including monitoring the operating environments, responding to incidents and problems, and prepare development plan. Diagnose and resolve complex hardware, software and connectivity problems
  • Deploy new technologies as well as design, install, configure, maintain and perform testing of PC/server operating systems, networks, and related utilities and hardware
  • Monitor production, outputs, and services to ensure that SLAs and other quality metrics are met
  • Ensure all necessary network security updates, patches, and preventive measures are in place
  • Coordinate and work on multiple cross-functional base work initiatives and projects
  • Provide ICT services and support to the site on weekends and public holidays as and when required

You should have/be

  • Degree in relevant discipline with at least 8 years’ experience in the support role in infrastructure, with significant exposure in multiple infrastructure solutions
  • Previous experience in supporting multiple systems or applications of medium to high complexity (complexity defined by size, technology used, and system feeds and interfaces) with multiple concurrent users, ensuring control, integrity, and accessibility
  • Network and firewall configuration skill and daily desktop system support skill
  • Possession of relevant certification preferred
  • Knowledgeable in ITIL framework and VMware preferred
  • Excellent communication, customer services and interpersonal skills
  • Flexible, self-motivated with can-do attitude.  Able to work independently
  • Committed to complying with various policies, procedures and standards of Tai Kwun

Technician

Facilities Management

Sorry, this entry is only available in Chinese.