Career


Working at Tai Kwun

We are keen on talents and we take pride in discovering the right people and helping them unleash their full potential. By fostering a harmonious and vibrant workplace, motivating staff and developing their careers, we aim to build a unique team that will bring the Tai Kwun vision to life.

Applicants are welcome to send their career enquires to recruit@taikwun.hk (Human Resource Department of Tai Kwun).


Visitor Experience Associates (Full Time / Part Time)

Operations

Please indicate you are applying for the full time or part time Visitor Experience Associate. For part time positions, you will be working 3 days a week and 9 hours a day with fixed monthly salary.

The Job:

As a knowledgeable host of Tai Kwun, you will

  • Support the smooth operations of entrance gates.   Meet and greet visitors as Gate Ambassador and Tai Kwun’s first point of contact
  • Support sales service at Tai Kwun Store.  Handle cash and manage the inventory of merchandise items
  • Support ticketing service at Box Office and assist in various events/programmes
  • Enforce service pledges, procedures, policies, guidelines and standards. Provide necessary or immediate assistance proactively to visitors and address their needs
  • Handle telephone, email enquiries and contingency duties in a professional manner
  • Assist in the reception of Visitor Centre and Art Gallery and support guided tours at Art Gallery and Heritage Storytelling / Exhibition Space

 

You should have/be:

  • Good command in Chinese and English. Proficient in other languages will be an advantage
  • Strong on-the-spot problem solving skills
  • Customer-oriented, and with good interpersonal and presentation skills
  • Outgoing, friendly and courteous
  • Willing to work according to the internal rotation plan and prepared to work in outdoor areas
  • Able to work on shift and perform duty during weekends and public holidays

Operations Support Officer

Operations Department

You will

  • Support the overall site operations and events production by providing administrative and clerical support to the Operations Department
  • Assist in managing part time staff including administering their time sheet records, preparing part time staff man-hour summary and analysis for management review and approval, monitoring their roster arrangements and following up any related staff issues
  • Collect data like number of visitors, number of enquiries, etc. and prepare the monthly operational report for management review
  • Develop, maintain and enhance effective record management and documentation system for easy retrieval within the Operations Department.  Update the records of operational details of daily events, activities and incidents
  • Negotiate and liaise with vendors, follow up the internal procurement process.  Prepare, check and administer the relevant documents/records for the required purchase
  • Support the department head and managers/assistant managers of Operations Department in arranging meetings, preparing meeting agenda, meeting notes and presentation materials

You should have/be:

  • Higher Diploma or above
  • At least 5 years’ relevant experience in sizeable organizations
  • Proficient in MS office such as MS Excel, Words and Chinese word processing and PowerPoint
  • Able to work under pressure with good time management
  • A motivated fast learner with positive attitude, detail-minded, independent and flexible

Heritage Education Officer

Heritage Department

The Job

Reporting to Assistant Manager (Education), you will:

  • assist in developing regular programmes of talks, education activities and workshops according to different themes
  • facilitate history-inspired activities in the local community in response to requests from schools and community groups
  • promote Tai Kwun to external educational bodies in order to establish a network of sustainable and productive partnerships
  • liaise with schools and teachers to promote the use of the collections and activities of Tai Kwun in line with the school curriculum
  • plan, develop and manage school tours on site
  • assist in developing educational resources for schools, teachers, families and special interest groups
  • develop and deliver outreach provision in partnership with other organisations

About You

You should have/be:

  • Degree in Education, Arts, Art History, Heritage or other related disciplines
  • 1-2 years’ experience in public education, heritage education and/or art education in cultural or other related organisations.  (Candidates with Associate Degree/Higher Diploma in related disciplines and possessing 4 years’ relevant experience will also be considered.)
  • a team player and able to work independently in a fast-paced environment 
  • able to work at irregular hours
  • good experience and strong interest in heritage is preferred
  • excellent written and spoken English and Chinese

Programmes Officer

Heritage Department

The Job

Reporting to Assistant Manager (Programmes), you will:

  • assist in planning and delivering events and exhibitions related to the history and culture of Hong Kong, the compound’s history and the neighbourhood
  • deliver workshops and other complementary programmes related to the thematic exhibitions
  • handle logistics arrangements for exhibitions and programmes and provide on-site support to programmes
  • assist in preparation of all documentation related to the programmes
  • identify potential programme partners and serve as the liaison
  • work closely with other teams for the programme execution
  • perform general administrative duties and provide support to the Heritage Department

About You

You should have/be:

  • Degree preferably in Art Administration, Journalism, Social Sciences, Marketing or related discipline
  • 2-3 years of experience in planning and delivery of events, exhibitions, and seminars. Past experience in the art or cultural fields would be an advantage
  • self-motivated as a team player in a small but passionate and energetic team and be able to work at irregular hours
  • open-minded, flexible and sensible in dealing with different people with diversified backgrounds and cultures
  • good communication skills and be able to establish good relationship with different stakeholders. Proficient in written and spoken English and Chinese
  • passionate in local culture and heritage
  • candidates with less work experience may be considered as Assistant Heritage Programmes Officer

Exhibition Project Manager – Curatorial

Arts Department

Contract Duration: November 2018 - 31 March 2019
(with the possibility of extending the contract till 31 May 2019)

You will

  • Oversee the development and implementation of exhibitions including contracting, budgeting, design, installation, operation, dismantlement, logistics and resources planning
  • Liaise with external organisations, curators and artists and maintain good partnerships and work relationships with them. Respond to all enquiries and provide feasible solutions
  • Liaise with artists for all aspects of art commissions, including planning, production, launching and communication
  • Supervise internal and external team for installation and dismantlement of exhibitions
  • Manage internal workflow for procuring service providers and ensure works are delivered timely and the quality is to the entire satisfaction and best interest of Tai Kwun
  • Oversee loan agreements, copyright clearance with artists and external organisations/individuals, and follow up any related issues effectively

You should have/be

  • Degree in Arts or related discipline.
  • Minimum 7 years’ experience in the arts field, at least 5 years of which at a more senior position, overseeing planning, production and logistics of exhibitions. Exposure in international art productions and logistics is preferred
  • Excellent knowledge in contemporary art and well versed in contemporary art infrastructure and art service infrastructure
  • Excellent communication skills. Proficient in both spoken and written English and Chinese
  • Immediately available

Chief Technician

Operations Department

(6-month contract)

The Job
You will:

  • Supervise a team of technicians to provide professional technical support to the Programming teams/clients.
  • Monitor the quality of performance and ensure all the programmes are smoothly run and safe
  • Oversee the technical services provided to clients to ensure their requests are handled effectively
  • Liaise and coordinate with the Programming teams to ensure effective operation and event management

About You
You should have/be:

  • Advanced Diploma in Technical Arts such as Lighting, Sound Design, Technical Management or related disciplines
  • At least 5 years’ experience in Senior Technician or Stage Management position
  • Strong communication, organization and interpersonal skills
  • Good command in written and spoken English and Chinese, proficient Putonghua would be an advantage
  • Able to work on weekends and public holidays

Audio Visual Technician

Facilities Management Department

The Job

You will:

  • Carry out the routine audio-visual system maintenance services including but not limited to stage lighting, Live and Film sound, digital and 35mm film projector and other stage equipment and maintain all AV facilities in good condition.
  • Provide prompt troubleshooting and technical support to event teams
  • Assist in handling event activities and inventory control

About You

You should have/be:

  • Certificate in Electronic Engineering / Audio Visual Technology or equivalent
  • 3 years’ relevant experience in Audio Visual System.  Exposure in auditorium and Cinema is an advantage
  • Hard working, willing to learn and positive attitude
  • Excellent problem solving, interpersonal and coordination skills
  • Able to communicate in both Cantonese and English
  • 9 hours work on shift and 6-day work from Monday to Sunday

Exhibition Registrar (Temporary)

Arts Department

Contract Duration: 1 January 2019 – 31 December 2019

(with the possibility of extending the contract till 31 January 2020)

You will

  • Working closely with the Exhibition Managers and Registrar in exhibits logistic.
  • Oversee the installation, dismantlement, and logistics with Registrar
  • Liaise with external organizations, shipping agents and artists and maintain good partnerships and work relationships with them. Respond to all enquiries and provide feasible solutions
  • Keep good record of the import and export documentation
  • Supervise internal and external technician team for installation and dismantlement of exhibitions
  • Manage internal workflow for procuring service providers and ensure works are delivered timely and the quality is to the entire satisfaction and best interest of Tai Kwun
  • Assist Registrar in overseeing loan agreement

You should have/be

  • Degree in Arts or related discipline.
  • Minimum 6 years’ experience in the arts field, at least 4 years of registrar position.
  • Exposure in art productions and art handling is preferred
  • Excellent knowledge in contemporary art and well versed in contemporary art infrastructure and art service infrastructure
  • Excellent communication skills. Proficient in both spoken and written English and Chinese
  • Immediately available

Deadline of application – 12th December 2018


 


Technician

Facilities Management

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