Full Time Opportunities

We are keen on talents and we take pride in discovering the right people and helping them unleash their full potential. By fostering a harmonious and vibrant workplace, motivating staff and developing their careers, we aim to build a unique team that will bring the Tai Kwun vision to life.

Applicants are welcome to send their career enquires to recruit@taikwun.hk (Human Resource Department of Tai Kwun).

Senior Marketing Officer (1-year contract)

You will

  • Support the team to execute marketing initiatives to promote contemporary art programmes on creative development, PR, social media channels, advertising, website and CRM
  • Liaise with agencies and in-house teams to execute the marketing plan for contemporary art programmes
  • Handle media enquiries, clipping reports and news monitoring. Support media interviews, shoots and site visits
  • Support the team to execute PR initiatives to build the brand as a centre for heritage and arts
  • Manage and keep abreast of Tai Kwun's media database and photo library
  • Conduct market research, prepare monthly reports and provide admin support to the team

You should have/be

  • Bachelor degree in Marketing, Journalism, Art, or related disciplines
  • Minimum 5 years' experience in marketing and communications field with commercial/non-commercial sectors, preferably in arts and culture, travel and hospitality, and retail industries
  • Previous exposure in agencies is highly preferred
  • Excellent command of written and spoken English and Chinese. Fluent in Putonghua is an advantage

IT Operations Analyst

You will:

  • Support the day-to-day operations of network and IT system, including installation and configuration of computer software, hardware, system, network, and other devices
  • Provide technical support to end users and conduct troubleshooting, monitor and review support tickets and resolve issues on a timely and professional manner
  • Assist in the security and administration of all local servers and applications, including backup, anti-spam, and firewall system
  • Perform maintenance, configuration and monitoring of IT equipment, install and update as needed
  • Provide technical training and educate end users about network security and best practices for computer and software usage
  • Manage hardware and software inventory. Assist in equipment procurement and vendor management
  • Assist in IT documentation, UAT testing, project support, process improvement and regular review
  • Assist in designing efficient IT systems to meet business and technology needs

You should have/be:

  • Bachelor degree in Information Technology, Computer Science or related discipline
  • Minimum 3 years’ experience in IT support or related field, hands-on experience supporting networking hardware and system
  • Knowledge of ITIL framework and VMware, holder of MCP/MCITP/CCNA is preferred
  • Familiar with MS Windows, MS Server, Active Directory, Office365, VM, Mac and/or Linux operating system Excellent communication, customer services and interpersonal skills
  • Flexible, self-motivated with can-do attitude. Able to work independently
  • Good Organisation, time management and prioritisation with flexibility. Keen attention to detail
  • Good command in written and spoken English and Chinese

Assistant Accountant

Reporting to the Finance Services Manager, you will:

  • Involve in month-end financial reporting, including preparation of management reporting with variance analysis, reports and schedules.
  • Participate in budgeting and forecast updates on tenancy and venue hire income.
  • Support all tasks related to receivables such as billing, receipts and revenue recognition, including accounts receivables reconciliation and receivables ageing analysis.
  • Proactively work with Leasing & Commercial Department in the recovery of outstanding tenant receivables, including ad hoc preparation of special repayment plan.
  • Handle enquiries and correspondences from external tenants and venue hirers.
  • Handle inventory and sales receipts of the mini store
  • Handle Petty cash and support the Operations Team in cash sales and related control over cash custody by performing regular reconciliation and cash count.
  • Independently handle staff reimbursements for the company to ensure proper procedures are being complied.
  • Provide project support - the system implementation for accounts receivable module and system enhancement, with moderate supervision from FSM. Key tasks including gathering of user requirements, liaise with other user departments on feasibility study, project planning, data testing, trial run, standard report development & documentation of new processes and go-live preparation.
  • Assist in the implementation of the Petty cash and Expense Claim Procedures P&P.
  • Provide ad -hoc project support on rates objection exercise by producing analysis on rates payable by JCCPS and tenants as and when required.

You should have/be:

  • Bachelor Degree or Higher Diploma in Accounting, Business or relevant discipline with 3-5 years’ experience in shopping mall leasing companies
  • Experience in tenancy billing and collection; legal knowledge on delinquent accounts related to landlord and tenants will be an added advantage
  • Experience in Receivable Module revamp or enhancement is preferred
  • Analytical mind and fast learner
  • A good team player who possesses positive attitude toward work and open- minded
  • Proficient in Microsoft Excel & WORD
  • Good command of both spoken and written English and Chinese
  • Immediate availability is preferred
  • Candidate with more experience will be considered as Accountant

Assistant Human Resources Manager

The Job

You will:

  • Responsible for full spectrum of the compensation and benefits function including payroll calculation, MPF administration, leave management, medical insurance scheme, employee compensation insurance, tax reporting, performance management and salary increase exercise
  • Manage the implementation of different phases of HR Information System modules. Identify the insufficiency and problem of HR system and coordinate with vendor and Information & Communication Technology Department to fine-tune and resolve the issues and to enhance the system
  • Develop payroll standard operating procedures. Review and enhance the payroll workflow to achieve greater efficiency and accuracy.
  • Oversee and administer all HR issues for part time staff including contract administration, payroll and MPF administration, tax return, leave administration, etc., to ensure compliance with the statutory requirements
  • Coordinate the annual performance management exercise from KPI setting, review of the e-appraisal form and setting and data analysis
  • Review and formulate C&B policy and procedure.  Prepare people cost budget, C&B report, C&B cost analysis, payroll cost breakdown report and review C&B related policy
  • Assist in other HR functions including recruitment and selection, employee relations and internal communication
  • Provide value-added Human Resources services to different departments and assist in other ad hoc HR projects

About You

You should have/be:

  • Bachelor degree in Business Administration, Human Resources or related discipline
  • Minimum 8 years’ solid experience in HR operations, preferably focus on   compensation and benefit and HR system administration
  • Well versed in Employment Ordinance, MPF Ordinance, Minimum Wages Ordinance and Taxation Law etc.
  • Excellent analytical skills, proactive, attention to details and able to work independently
  • High Proficiency in Word, Excel and PowerPoint
  • Good command in written and spoken English and Chinese

Assistant/Associate Curator (Education and Public Programmes)

The Job

You will:

  • Plan, support and implement Tai Kwun Contemporary education and public programmes, and other learning and experience programmes for different audience groups
  • Plan and organise public events including lectures, panels, screenings, etc. Support the team in leading and guiding interpretation of exhibition and art
  • Liaise with and work closely with artists, curators, educators and scholars to develop ideas of programmes and maintain network
  • Conduct background research and assist in ideas and texts about learning materials, booklets, and other publications including some copyediting for Editor/Project Manager
  • Contribute ideas, texts, and other materials for website and promotional channels, especially in relation to public education and programming
  • Prepare budget planning, forecasting and reporting. Handle enquiries from artists and the public and maintain good relationship with partners and service providers
  • Coordinate with other internal departments for different projects. Handle internal workflow for procuring service providers. Ensure works are delivered timely and the quality is to the entire satisfaction and best interest of Tai Kwun

 

About You

You should have/be:

  • Bachelor degree in Art, Cultural Studies or other relevant discipline
  • Minimum 3 years’ experience in art administration, planning and organising programmes, with previous exposure in contemporary visual art institutions. Experience in translation and editing is preferred.
  • Good project management, research, communication and negotiation skills
  • Excellent command of written and spoken English and Chinese
  • Creative, meticulous and with passing in contemporary art

Assistant Manager – Leasing & Commercial

Reporting to the Manager – Leasing & Commercial, you will:

  • Assist in the formulation of leasing strategy through identification of prospective tenants, conduct business pitching, as well as handling lease renewals
  • Identify opportunities to enhance the trade-mix and revamp the tenant portfolio, and implement business and operational initiatives to sustain tenants’ business
  • Handle tenancy formalities and legal documentations, and provide tenancy administration support as required
  • Work closely with Facilities Management, Operations and Marketing teams on lease-related matters, including but not limited to fit-out design, heritage conservation issues, house rules enforcement, and tenant marketing initiatives
  • Uphold tenant relationship, develop business rapport and handle enquiries and complaints
  • Assist in the coordination of alteration and additions (A&A) works, in collaborate with in-house professionals, external consultants, etc. and to manage feasibility studies, statutory submissions, etc.
  • Drive revenue growth, monitor financial health and implement credit control initiatives of the leasing portfolio
  • Conduct market research and perform business analysis, and assist in budget preparation
  • Support other business projects and ad hoc duties as assigned from time to time.

You should have/be:

  • Bachelor’s degree in Surveying, Real Estate, Business Administration, Marketing or related disciplines
  • At least 8 years of relevant experience in asset/leasing portfolio management with reputable landlord(s). MHKIS/MRICS or equivalent preferred
  • Solid experience in facilities management and strong technical services background a definite advantage.
  • Excellent interpersonal and customer service skills
  • Independent, creative, and with a can-do attitude
  • Good command of both spoken and written English and Chinese.

Human Resources Officer

The Job

You will:

  • Support full spectrum of HR functions with focus on Compensation and Benefits
  • Handle monthly payroll calculation, MPF, tax filing and related reports
  • Manage leave & attendance records and benefits administration
  • Manage and maintain accurate staff record in the HRIS
  • Provide support to the recruitment and learning & development function on needs basis
  • Assist in ad-hoc human resources projects as assigned

About You

You should have/be:

  • Bachelor degree in Human Resources Management or relevant disciplines
  • Minimum 2 years’ solid experience in Human Resources or related discipline. Exposure in NGO, public sector or cultural organizations is preferred.
  • Well versed in Employment Ordinance and other relevant law and regulations
  • Well organized and detail-minded. Strong analytical skills and good numerical sense
  • High proficiency in MS Word, Excel and Powerpoint
  • Good command in spoken and written English and Chinese
  • Immediate availability is preferred

Senior Exhibition Technician

Reporting to the Head of Arts, you will:

  • Plan and execute the changeover schedule, manpower and equipment allocation proposals for all art production, display and installation requirements of Tai Kwun Contemporary Art Exhibitions with the Exhibition Production Team
  • Provide technical support and solutions for all art productions and installations based on venue specifications and professional art handling standards from exhibition planning to dismantling stages, including but not limited to lighting, sound, video, and other general technical requirements
  • Plan and execute all packing/ unpacking, transporting, installing, storing, and dismantling requirements of artworks adhering to professional art handling standards with the support of contract technicians onsite
  • Manage the service provision, schedule and task allocation of all contract technicians for the production, changeover and maintenance needs of all Tai Kwun Contemporary Art Exhibitions
  • Work with the Gallery Operation team to ensure the artworks and relevant audio-visual components are operating smoothly throughout the exhibition
  • Comply with the principles of Occupational Health and Safety and manual handling guidelines, including the operation of power tools, forklifts, scissor lifts and equipment used within exhibitions and storage areas
  • Manage and oversee the inventory of the warehouse, including but not limited to audio-visual equipment, installation tools and apparatus, adhering to international best practice standards:
  • Perform any ad hoc duties when required

You should have/be:

  • Bachelor degree in Fine Art or relevant disciplines
  • Minimum 5 years’ art handling and installation experience in a gallery, museum or other cultural organizations
  • Professional project management skills with initiative and ability to work with tight deadlines and manage multiple projects
  • Proven experience in the technical methods of art handling and installation, including the installation and maintenance of audio/visual equipment, electrical work and carpentry
  • Experience and understanding in various art installation methods and knowledge of contemporary artwork production
  • Good command in spoken and written English and Chinese

Exhibition Administrator (18-month contract)

Reporting to the Exhibition Manager, you will:

  • Support the team in the planning and production of the high-profile exhibitions in Tai Kwun Contemporary
  • Provide administration support to the appointment and service provision of all approved production partners, including the processing and coordination of procurement processes, agreements, production requests, timelines and onsite logistical arrangements from planning to dismantling stages
  • Coordinate ticketing arrangements for the exhibition, including vendor appointment, procurement processes, internal logistical coordination with Tai Kwun Operational Teams
  • Coordinate merchandise arrangements for the exhibition, including vendor appointment procurement processes, prototyping and production processes
  • Provide coordination and logistical support on site installation and dismantling for the exhibition, including the incoming and outgoing studio personnel, props, furniture, and the coordination of on-site installation requests between artist studio and production partners, and other relevant exhibition components at the galleries
  • Provide coordination and logistical support to exhibition events such as receptions, lectures, book signings, networking sessions for the high-profile exhibition, including procurement processes, relationship management, on-site event execution, and logistics and coordination planning with Tai Kwun Operational Teams
  • Support the production of the high-profile exhibition marketing campaign with Tai Kwun Art and Marketing Team, including the processing of artwork images and information from the artists, and the coordination of design proposals between graphic designers and artists
  • Assist in other special projects as assigned

You should have/be:

  • Bachelor’s degree in Art History / Cultural Studies / Arts Administration / Museum Studies or relevant disciplines
  • Minimum 4 years’ relevant experience in contemporary art exhibition, arts and culture events organising or programming, or artistic project production, in a gallery, museum or other cultural organisations, in collaboration with local or international artists or cultural institutions
  • Professional administration skills with ability to work with tight deadlines and manage multiple projects
  • High proficiency in Microsoft Office (Outlook, Word, Excel and PowerPoint)
  • Good command in spoken and written English and Chinese
  • Candidates with more experience will be considered as Senior Exhibition Administrator

Associate Gallery Operation Manager (18-month contract)

Reporting to the Head of Arts, you will:

  • Oversee all aspects of day-to-day gallery operations including the opening, maintenance and closing of all Tai Kwun Contemporary exhibitions, visitor experience management, front desk, merchandise kiosk, cloak room, galleries, and lobby
  • Support and coordinate visitor flow strategies specific to the needs of each exhibition/ event, facilitate the understanding of visitor guidelines, handling visitor inquiries and complaints
  • Manage Part time operational staff (including scheduling and training) to ensure seamless visitor experience and services
  • Plan and implement gallery tours to ensure smooth execution
  • Work closely with the Operation Team and Facility Management Teams to manage and coordinate the maintenance and improvements of all facility, hardware, art walls, floors, climate control, sensor and lighting system of the art galleries and artist residency, adhering to professional exhibition and venue standards
  • Provide logistical and inter-departmental coordination support for all scheduling, operational and resource arrangement needs for the construction, changeover phases of the galleries
  • Coordinate the effective organisation and logistics of the storage areas of Tai Kwun Contemporary, including but not limited to merchandise stock, archival materials, exhibition/ program/ event materials, service equipment and furniture
  • Perform any ad hoc duties as required

You should have/be:

  • Bachelor degree in Facility Management / Business Management/ Administration, Arts or relevant discipline
  • Minimum 4 years’ relevant experience in facility management from large multi-purpose venues or cultural organisations is preferred
  • Experience in managing temporary staff, visitor experience, facility maintenance,  exhibition operations, inventory and equipment management.
  • Ability to interpret floorplans, drawings, illustrations, maps and tables and to prepare detailed reports regarding gallery operations and visitor experience
  • High proficiency in Microsoft Office (Outlook, Word, Excel and PowerPoint)
  • Good Command of both spoken and written English and Chinese
  • Willing to work at irregular hours, including weekends or public holiday
  • Candidates with more experience will be considered as Gallery Operation Manager

Assistant Registrar (18-month contract)

Reporting to the Senior Registrar and Operation Manager, you will:

  • Assist in recordkeeping and handling of loan and collection of arts, logistic coordination and administrative arrangements related to incoming/outgoing loans, acquisitions
  • Manage artwork database include entering, correcting, updating data and images in the system
  • Facilitate the exhibition planning and implementation process for all exhibitions and incoming and returning loans
  • Assist in installation and dismantling of gallery exhibitions, maintenance and preparation of the gallery facilities and equipment, and packing/crating of artwork with adherence to professional art handling and display standards.
  • Work with technicians for artworks packing and logistics
  • Create condition reports for incoming and outgoing artworks
  • Assist in other aspects of registration as needed, including the preparation of materials for meetings
  • Support other special projects as assigned

You should have/be:

  • Bachelor degree in Arts Administration/ Art History/ Museum Studies / Fine Art or relevant disciplines
  • Minimum 2 years’ relevant experience in art galleries/ museums or cultural institutions
  • Knowledge of standard museum practices, procedures, art handling and artwork database is preferred
  • Good Command of both spoken and written English and Chinese
  • Willing to work at irregular hours, including weekends or public holidays

Visitor Experience Associates

As a knowledgeable Visitor Experience Associate reporting to Operations, you will:

Focus on delivering an excellent visitor ‘transformative experience’ to make Tai Kwun “the vibrant heart of Hong Kong” by positively interacting with visitors as an ambassador in first welcoming point of contact in Tai Kwun.  You will also play an essential service role providing informed and knowledgeable advice about site-wide events, heritage tours, specific exhibitions and performances that offer visitors the full range of excellent cultural opportunities at Tai Kwun.

Visitor Service Focus

  • Care for visitors proactively at designated location and answer sitewide questions
  • Proactively greet visitors, guide and guarantee excellent visitor experience and conduct survey
  • Handle face-to-face enquiries and comments at Visitor Centre, Art Gallery Reception, or designated locations
  • Handle phone-in or write-in enquiries and comments and other contingency duties in a professional manner
  • Assist in crowd control management when crowd control plan or access management plan is in force
  • Support administrative duties in the daily operations

Sales Focus

  • Perform daily sales activities in the Visitor Service Centre. 
  • Handle cash and manage the inventory of merchandise items
  • Support inventory management, including stockroom maintenance, stock movement and replenishment
  • Ensure site-wide presentation and visual merchandising standards are maintained according to company guidelines

Ticketing Service & Event Focus

  • Be responsible for audience management or ushering service in various events/programmes delivering positive participation experiences
  • Handle tickets sales and ticket collection at Box Office and Visitor Services
  • Handle enquiries related to ticketing of programmes and events

Heritage Focus

  • Guide thematic exhibitions tours and/or education tours
  • Monitor daily opening and closing at different Heritage spaces
  • Update weekly to Heritage Team on defects and visitors’ feedbacks
  • Prepare and replenish supplies and stocks whenever needed
  • Support preparation and dismantling of permanent and thematic exhibitions as well as heritage programmes

You should have/be:

  • Diploma or Degree in hotel & tourism management, education, cultural studies, history or other related themes and disciplines
  • 2 years’ experience in Customer Service with exposure in related sector is preferred.  Having 1 years’ experience in performing arts venue setting, gallery or hospitality will be an advantage
  • Specific Experience in a role that will bring a ‘public facing’ advantage to front-line service quality in a public setting including -
    • Hotel, Hospitality or In-Flight services
    • Front line support roles Front Desk, Service Hotline and routine service quality monitoring or inspection
    • Event and Programme roles, ushering and public safety
    • Public survey, questionnaire and data analysis with presentations
  • Excellent organizational skills, self-motivated, diligence, intellectually curious
  • Outgoing, friendly and courteous
  • Good command of Chinese and English. Proficient in other languages will be an advantage
  • Willing to work according to the internal rotation plan and prepared to work in outdoor areas
  • Able to work on shift and perform duty during weekends and public holidays

Assistant Martech Manager

Reporting to the Senior Marketing Manager - Branding, you will

  • Manage the system development of all digital marketing platforms and CRM database, oversee the operation and content management of the day-to-day digital platforms
  • Execute digital marketing strategies and plans including content marketing, SEO/SEM, app and website management, EDM, etc., to optimize business and branding growth
  • Design and convey the brand digital experience that ties in to Tai Kwun’s overall branding direction
  • Assist to develop and maintain a holistic and integrated offline and online experience enhancing the overall visitor experience at Tai Kwun
  • Conduct analysis on digital performance and business trends on regular basis, initiate and develop enhancement strategies to improve digital presence
  • Establish good working relationship with agencies, monitor the quality of their production and ensure the output will deliver the best result for the company’s marketing strategies
  • Assist the Manager in budget planning, managing digital marketing expenditures, forecasting and inventory management
  • Have a creative mindset to new ideas on developing new and innovative digital ideas and technologies to enhance on digital footprints and experience for all visitors

You should have/be

  • Degree in Marketing, IT or any relevant disciplines
  • At least 8 years of relevant experience in digital/ eCommerce marketing, plus supervisory experience
  • Hands-on experience in Content Management Systems, eDM, SEM/SEO and Google Analytics.  
  • Basic HTML/ JavaScript knowledge is a plus
  • Experienced in project management with excellent communication, presentation and negotiation skills
  • Excellent command of English and Chinese
  • Keen interest in heritage/ arts/culture

Assistant Art Technician (1-year contract)

      You will:

  • Support and coordinate with Art Department to ensure the safe and timely preparation of artworks for display, exhibition, transport, installation, storage and dismantlement
  • Support the planning and scheduling of contract art technicians for projects in accordance with timeline and budgets
  • Provide solutions for art installations based on venue specifications and professional art handling standards
  • Comply with the principles of Occupational Health and Safety and manual handling guidelines, including the operation of power tools, forklifts, scissor lifts and equipment used within exhibitions and storage areas
  • Support the Registrar in the physical handling of artworks and report on their conditions:
  • Manage the organisation and inventory of the warehouse, including but not limited to audio-visual equipment, tools and apparatus, adhering to international best practice standards
  • Perform any ad hoc duties when required

You should have/be:

  • 4 years of art handling and installation experience in a gallery, museum or other cultural organisations
  • Proven experience in the technical methods of art handling and installation, including the installation and maintenance of audio/visual equipment, electrical work and carpentry
  • Demonstratable experience and understanding in various art installation methods and knowledge of artwork production including framing and printing
  • Attentive to details and proactive with good organizational skills and time management ability
  • Good spoken and written communication skills in English and Chinese

Technical Officer

As a member of the Technical Team of Facility Management Department, you will:

  • Assist in handling repair and maintenance work, alternation and additional work, project work, fitting out, reinstatement works and monitor the work progress
  • Assist in establishing design criteria and preparing technical drawings, specifications, tender documents, and tender evaluation
  • Participate in coordinating the technical resources of FM Department for site activities
  • Provide effective event technical support for all activities in Tai Kwun including stand-by services such as handling client enquiries, troubleshooting, resources deployment throughout the event, as and when required, including Saturdays, Sundays, Public Holidays, early or late hours
  • Prepare evaluation and progress report and alert any potential quality problems in advance
  • Monitor, analyze and report the facilities system operation and performance to enhance work efficiency and seek improvement
  • Documenting technical compliance to Conservation Management Plan and any other relevant programmes implemented site-wide relevant to Facilities Management.

You should have/be

  • Degree in Engineering, Building Surveying or equivalent
  • 5 years' experience in project/facility/property/event management, of which 2 years at supervisory level. Previous exposure in heritage site is an advantage
  • Passion in Heritage, Contemporary Arts and Performing Arts. Positive attitude with passion in the Tai Kwun project is essential
  • Proficient in computer application, Microsoft Office, AutoCAD, photoshop
  • Excellent command of both written and spoken English and Chinese
  • Good interpersonal and communication skills and able to interact with people of different levels
  • Self-motivated, well-organized, attention to details, dynamic, result oriented, able to work under pressure
  • Good time management and problem-solving skills

Control and Compliance Manager

Reporting to the Department Head of Finance, you will

  • Design and finalise company and finance related Policies and Procedures (“P&P”), in close collaboration with stakeholders that are business appropriate and risk-compliant, and develop effective accounting procedures and related process flows that commensurate with the underlying principles of the P&P to address both risks and efficiency.
  • Organise and implement regular training to ensure that the P&P can be rolled out in an orderly and consistent manner by relevant user and stakeholders. Receive and respond to stakeholder feedback and enquiries to seek smooth implementation and continuous improvement of P&P.
  • Study and recommend changes required in finance system module to support all enhanced accounting reporting/monitoring to allow management to make prompt business decisions.
  • Prepare for internal audit review and follow up on all post-review recommendations. Analyse Internal Audit report findings and recommend creative and pragmatic solutions to risk and control issues.
  • Create the finance Fixed Assets Register for the company and support the future regular asset count.
  • Design control procedures on purchases, custody (including physical count) and disposal on program stocks for all programming departments.
  • Assist in setting up operating procedures in documentation requirement, annual reports preparation for all corporate sponsorship and/or Key Third Party Donations and design appropriate accounting procedures for such activities.
  • Identify/implement automation opportunities and process re-engineering to enhance compliance and efficiency of the business.
  • Assist in studying and implementing impact and social impact reporting alternatives.

You should have/be

  • Degree in Accounting, Finance or related discipline
  • CPA / Chartered Accountant equivalent qualification
  • Over 10 years’ experience with sizeable organizations or MNC in managerial role with internal control review responsibilities.  Big 4 experience is a must.
  • Ability to understand complex issues, manage conflict and provide pragmatic business oriented solutions.
  • Able to work and communicate with non-commercial background peers/management
  • Proactive, with “can-do” attitude, independent and capable of working under pressure
  • Good planning, analytical and problem-solving skills
  • Inquisitive, detailed-oriented and can go beyond the obvious
  • Excellent spoken and written English and Chinese

Assistant Procurement Manager

Report to Senior Procurement Manager, you will

  • Support daily routine procurement activities for a portfolio of the company's daily operations and projects
  • Work closely with internal business users at pre-project stage in developing detailed business requirements and scope
  • Follow through the whole process of procurement activities and monitor the timeline at each stage to ensure timeline is met
  • Identify potential targets for opportunity improvements and deliver year-on-year benefits
  • Monitor the market constantly and search out new goods, services and the latest technology most compatible with user requirements and company standards
  • Develop and manage strategic relationships with an optimum number of suppliers
  • Introduce key performance measures for selected supply categories and assessment tools to measure continuous improvement
  • Ensure category continuous improvement practices include compliance, cost, delivery, and quality, uptime/ system availability, safety, maintainability and sustainability

You should have/be

  • Bachelor’s degree or above, preferably in Business, Purchasing / Supply Chain Management or related disciplines
  • Minimum 7 years of relevant experience in procurement, buying or project management, including a minimum of 2 years’ supervisor experience in procurement in global corporation, NGO and/ or public sector
  • Familiar with e-Procurement system development and operation, and capable of negotiation; self-motivated with mature business acumen
  • Analytical mind with statistic sensitivity, strong reporting and presentation skills. Able to work independently and handle multitasking in a tight timeline
  • Familiar with MS Office, ORD, ERP system (i.e. Oracle /SAP experience preferable)
  • Excellent communication and negotiation skills. Good Command of both spoken and written English and Chinese
  • Candidate with less experience will be considered as Senior Procurement Officer

Assistant/Associate Curator

Reporting to the Senior Curator of the Heritage Department, you will

  • Propose and organize exhibitions to tell compelling heritage-related stories, including but not limited to thematic exhibitions, digital installations, and site-specific Heritage Storytelling Spaces
  • Conduct scholarly research, develop digital programmes and publications to accompany exhibitions
  • Develop heritage and art interpretation, and innovative audience-engagement strategy for deepening public understanding of the value and contemporary relevance of heritage
  • Participate in the development of transdisciplinary projects, engaging specialists from various disciplines to facilitate knowledge transfer to the public through innovative heritage exhibitions and related programmes
  • Handle administrative duties including programme planning, budgets, loan procedures, and coordination with active partners and stakeholders
  • Contribute to the development of open-access digital platforms to archive research and exhibition and to disseminate learning resources
  • Participate in the development of community outreach programmes in collaboration with other staff and help strengthen community connections
  • Conduct guided tour and docent training relating to exhibitions and associated programmes
  • Ensure that the programmes adhere to the highest standards of excellence

You should have/be

  • Postgraduate Degree in relevant field, PhD Degree preferred
  • At least 3 years’ curatorial experience with a research specialization in some aspect of heritage studies: heritage conservation, art and culture, history, sociology and anthropology preferred
  • Demonstrable experience developing and implementing exhibitions or other creative projects, working with internal and external stakeholders
  • Creative thinking skills, intellectual rigor, and strong liberal-arts foundation
  • Excellent communication skills in English and Chinese, both spoken and written

Technician

Sorry, this entry is only available in Chinese.

Technical Supervisor

Sorry, this entry is only available in Chinese.


Part Time Opportunities

We are keen on talents and we take pride in discovering the right people and helping them unleash their full potential. By fostering a harmonious and vibrant workplace, motivating staff and developing their careers, we aim to build a unique team that will bring the Tai Kwun vision to life.

Applicants are welcome to send their career enquires to recruit@taikwun.hk (Human Resource Department of Tai Kwun).

Part -Time Exhibition Technician (18-month contract)

Report to the Exhibition Manager, you will

  • Support the planning, production, installation, maintenance and dismantling of contemporary art exhibitions
  • Provide technical support to exhibition displays, artwork proposals and on-site artwork handling including but not limited to the setup and testing of lighting, AV equipment, prints, site specific installations, sculptures, and other artworks according to the technical specifications and venue requirements
  • Perform other handling, packing, maintenance and dismantling of displays and artworks
  • Provide measurements and technical data of the exhibition venues as required
  • Conduct AV Equipment sourcing, recommendation and testing during planning and installation stages for the exhibitions
  • Comply with the organization principles of the warehouse through responsible usage, tracking and storage of audio-visual equipment, tools and apparatus, adhering to international best practice standards
  • Comply with the principles of Occupational Health and Safety and manual handling guidelines, including the operation of power tools, forklifts, scissor lifts and equipment used within exhibitions and storage areas
  • Perform special projects as assigned

You should have/be

  • Minimum 3 years of contemporary art handling experience, comparable professional experience in exhibition production in a gallery, museum or other cultural organisations will also be considered
  • Technical expertise in the logistics and methods of large scale / complex art handling and installation, including the installation and maintenance of exhibition displays, audio/visual equipment, electrical work, and carpentry
  • Experience and understanding in various contemporary art installation methods and knowledge of artwork production including framing and printing
  • Good Command of both spoken and written English and Chinese

Visitor Experience Team (Part-time)

Tai Kwun, Hong Kong’s centre for heritage and arts, is currently building a visitor experience team to offer a unique package of heritage and arts experience at the restored Central Police Station compound in Hong Kong.

Each team member will have a chance to take on multiple part-time roles in providing visitor services and assisting in site-wide heritage and arts programmes.  The part-time roles include:


Customer Service Associate
The Job

  • Provides a full range of guest services for visitors to Tai Kwun
  • Proactively provides any assistance to visitors and responds to the queries
  • Performs cash handling duty at certain service locations
  • Professionally handles any contingency for visitors and provides immediate assistance

Heritage Programmes Helper
The Job

  • Helps visitors understand the exhibition/programming content and the story flow
  • Conducts guided tours for thematic programmes
  • Assists in heritage events, including programme openings, workshops, talks, etc. Maintains a smooth visitor flow in the exhibition/activity area
  • Provides visitors a historic overview of the site's history if they are keen to learn.  Helps visitors identify appropriate resources for them to explore the site's heritage offerings
  • Engage individual visitors and families on impromptu tours or conversations

Gallery Guide
The Job

  • Serves as a host of the galleries to welcoming visitors and providing prompt feedback to their queries
  • Serves as an interpreter and tour guide of the contemporary art exhibitions for visitors, including school-age and adult groups
  • Maintains a smooth visitor flow in the art galleries and helps assume the safety of artworks and of visitors
  • Assists in the galleries' events, including Family Day activities, school workshops and other events

Event Helper
The Job

  • Assists in venue set up and coordinates with other parties in the logistical arrangements
  • Assists in on-site operations, including ticketing, greeting visitors, escorting visitors and ushering visitors
  • Maintains a smooth visitor flow in the venue
  • Provides any support to the production team during the events

Being a member of our Visitor Experience Team, you should have/be:

  • Good command of Chinese & English; knowledge of other languages will be an asset
  • Ready to serve as a host of Tai Kwun and handle any visitor inquiries
  • Looking for opportunities to play multiple roles within the Visitor Experience Team
  • Willing to work shifts, including on weekends and holidays
  • Willing to work in any location within Tai Kwun including indoor and outdoor locations
  • Enthusiastic, passionate, outgoing, cheerful, friendly, courteous, helpful and sensitive to visitors’ needs
  • Strong on-the-spot problem-solving skills

Part time Associate (For Saturday, Sunday & Public Holiday)

Customer Service Associate
The Job

  • Provides a full range of guest services for visitors to Tai Kwun & interact with them
  • Proactively provides any assistance to visitors, responds to the queries and conducts exit survey
  • Professionally handles any contingency for visitors and provides immediate assistance
  • Professionally handles crowd control or access management when crowd control or access management plan is in place

Heritage Programmes Helper
The Job

  • Helps visitors understand the exhibition/programming content and the story flow
  • Conducts guided tours for thematic programmes
  • Assists in heritage events, including programme openings, workshops, talks, etc. Maintains a smooth visitor flow in the exhibition/activity area
  • Provides visitors a historic overview of the site's history if they are keen to learn.  Helps visitors identify appropriate resources for them to explore the site's heritage offerings
  • Engages individual visitors and families on impromptu tours or conversations

Gallery Guide
The Job

  • Serves as a host of the galleries to welcoming visitors and providing prompt feedback to their queries
  • Serves as an interpreter and tour guide of the contemporary art exhibitions for visitors, including school-age and adult groups
  • Maintains a smooth visitor flow in the art galleries and helps assume the safety of artworks and of visitors
  • Assists in the galleries' events, including Family Day activities, school workshops and other events

Event Helper
The Job

  • Assists in venue set up and coordinates with other parties in the logistical arrangements
  • Assists in on-site operations, including ticketing, greeting visitors, escorting visitors and ushering visitors
  • Maintains a smooth visitor flow in the venue
  • Provides any support to the production team during the events
  • Responds to any emergency situations according to supervisor’s instructions or emergency response plan. 

 

You should have/be:

  • Good command of Chinese & English; knowledge of other languages will be an asset
  • Ready to serve as a host of Tai Kwun and handle any visitor inquiries
  • Looking for opportunities to play multiple roles within the Visitor Experience Team
  • Willing to work shifts on weekends and holidays
  • Willing to work in any location within Tai Kwun including indoor and outdoor locations
  • Enthusiastic, passionate, outgoing, cheerful, friendly, courteous, helpful and sensitive to visitors’ needs
  • Strong on-the-spot problem-solving skills

Introduction

Tai Kwun has an outstanding team of individuals who collectively make this historic compound a unique destination in Hong Kong. When it comes to our people, we are as diverse and dynamic as the city we live in. We are eager to share our vision with stakeholders, communities and other teams. If you are passionate about heritage, contemporary art, performing arts and culture, we welcome you to be one of us.

Tai Kwun is recognised as “Manpower Developers” by the Employees Retraining Board in 2020


Culture

As a creative and innovative team, we are proud to offer the best heritage and arts experience to Hong Kong. We hope to cultivate knowledge and appreciation of arts and history in our community with our six core values: Authenticity, Collaboration, Generosity, Innovation, Sustainability and Passion.


Wellness

We believe employees’ health and well-being are key to an organisation’s success. Therefore, we continuously organise activities to promote health consciousness and employee wellness, including a Laughter Yoga Class, Calligraphy Workshop, Tai Chi Class, Meditation Class, Massage Session and Christmas Party, among others. To celebrate Tai Kwun’s 1st Anniversary, we organised a Yoga Class, Health Talk, Snack Booth and Balloon Twisting Workshop for staff to enjoy. We encourage staff to live a healthy lifestyle by providing up-to-date health information. Fresh lemons are provided daily in our pantry for drinks and fruit is also supplied on a regular basis. During the Wellness Week, staff participate in and attend the Health Booth as well as One-to-One Chinese Medicine Consultation.

We also encourage a healthy work-life balance and have been dedicated to staff engagement. To promote and enhance employee mental health, we provide Professional Counselling services to our colleagues.


Tai Kwun 1st Anniversary ─ Snack Booth
2019 Christmas Party

Interest Class ─ Balloon Twisting Workshop
Interest Class ─ Yoga Class

Wellness Day ─ Health Booth
Wellness Day ─ Massage Session

Training & Opportunity

We focus on staff training and development, aiming to equip our talent staff with the required operational knowledge and skills to perform their job effectively.

We organise new hire orientations and induction programmes to onboard staff as well as mandatory safety training for all employees. Team building workshops and strategic planning workshop are held to enhance the bond between teams and unleash their potential and talent. We also arrange Soft Skills training, English Writing Training and e-learning to cope with staff’s training needs.

So that staff members can gain even greater exposure to the heritage, culture and arts scenes of Hong Kong, we have organised visits to heritage sites and art galleries. Sponsorship is also provided to staff who attend external job-related courses.


Safety Training

English Writing Workshop

Strategic Planning Workshop
Strategic Planning Workshop